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Power Automate - General Discussion
Unanswered

Convert word to PDF font issue

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Posted on 19 Aug 2020 02:19:27 by 7

Hi team,

 

I am able to convert a word to pdf using Microsoft flows but the font is loosing in the PDF. any help is really appreciated.

  • Paddy12 Profile Picture
    3 on 07 Nov 2023 at 17:06:26
    Re: Convert word to PDF font issue

    Thanks, was struggling with this for a while. 

  • Ashleigh Swayn Profile Picture
    16 on 10 May 2021 at 04:00:54
    Re: Convert word to PDF font issue

    You need to embed the font in the word document and then it will convert fine. Open word file go to preferences, save, font embedding. Now when the file is sent to Microsoft to covert to pdf it contains the custom font and will convert correctly.

  • CFernandes Profile Picture
    8,295 Most Valuable Professional on 19 Aug 2020 at 10:51:59
    Re: Convert word to PDF font issue

    @Awad I see you already had a look at the thread https://powerusers.microsoft.com/t5/I-Found-A-Bug/OneDrive-convert-to-PDF-is-losing-embedded-Fonts/td-p/104265 

     

    and I find no solution. 

     

    Please vote for the idea https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Convert-Words-to-PDF-Missing-Fonts/idi-p/347186

     

    If fonts are important to you then you may want to contact third party http://www.muhimbi-online.com/Home I am sure they will accommodate your request.

     

     

  • Awad Profile Picture
    7 on 19 Aug 2020 at 10:28:58
    Re: Convert word to PDF font issue

    @CFernandes 

     

    I am creating a word Doc (Font Exists), Converting to PDF and creating pdf file in OneDrive (Font Changed). 

    Awad_0-1597832627086.png

     

    At the moment, user generated pdf using the manual save as pdf option

     

    Awad_1-1597832886381.png

     

     

  • CFernandes Profile Picture
    8,295 Most Valuable Professional on 19 Aug 2020 at 10:06:07
    Re: Convert word to PDF font issue

    @Awad Which Converter are you using can you please share the screenshot?

  • Awad Profile Picture
    7 on 19 Aug 2020 at 09:53:32
    Re: Convert word to PDF font issue

    @CFernandes , thanks for your response but the manual conversion from word to pdf works and so the end users expect the Microsoft flows to work the same way.  If this is a limitation than Microsoft must improve its  'Convert to PDF' Action in flows

  • CFernandes Profile Picture
    8,295 Most Valuable Professional on 19 Aug 2020 at 09:40:03
    Re: Convert word to PDF font issue

    Hi @Awad I am afraid the fonts(Metric Light, Metric Medium, Metric Bold Fonts) are not default Fonts available in word, you can find the list below.

     

    https://support.microsoft.com/en-us/office/fonts-that-are-installed-with-microsoft-office-2013-products-35dfa558-f367-43e6-8f62-7305096b5c21

     

    Changing to a Font available in Word Application should resolve you problem.

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

  • Awad Profile Picture
    7 on 19 Aug 2020 at 09:13:45
    Re: Convert word to PDF font issue

    @CFernandes ,

    I am using the Metric Light, Metric Medium, Metric Bold Fonts. I hope these are the default fonts that comes with the Word Document 

  • CFernandes Profile Picture
    8,295 Most Valuable Professional on 19 Aug 2020 at 05:42:17
    Re: Convert word to PDF font issue

    Hey @Awad ,

     

    What Power Automate Converter are you using? Does your Word Document have custom font? 

     

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