web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Convert word to PDF fo...
Power Automate
Unanswered

Convert word to PDF font issue

(0) ShareShare
ReportReport
Posted on by 7

Hi team,

 

I am able to convert a word to pdf using Microsoft flows but the font is loosing in the PDF. any help is really appreciated.

Categories:
I have the same question (0)
  • CFernandes Profile Picture
    8,482 Most Valuable Professional on at

    Hey @Awad ,

     

    What Power Automate Converter are you using? Does your Word Document have custom font? 

     

  • Awad Profile Picture
    7 on at

    @CFernandes ,

    I am using the Metric Light, Metric Medium, Metric Bold Fonts. I hope these are the default fonts that comes with the Word Document 

  • CFernandes Profile Picture
    8,482 Most Valuable Professional on at

    Hi @Awad I am afraid the fonts(Metric Light, Metric Medium, Metric Bold Fonts) are not default Fonts available in word, you can find the list below.

     

    https://support.microsoft.com/en-us/office/fonts-that-are-installed-with-microsoft-office-2013-products-35dfa558-f367-43e6-8f62-7305096b5c21

     

    Changing to a Font available in Word Application should resolve you problem.

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

  • Awad Profile Picture
    7 on at

    @CFernandes , thanks for your response but the manual conversion from word to pdf works and so the end users expect the Microsoft flows to work the same way.  If this is a limitation than Microsoft must improve its  'Convert to PDF' Action in flows

  • CFernandes Profile Picture
    8,482 Most Valuable Professional on at

    @Awad Which Converter are you using can you please share the screenshot?

  • Awad Profile Picture
    7 on at

    @CFernandes 

     

    I am creating a word Doc (Font Exists), Converting to PDF and creating pdf file in OneDrive (Font Changed). 

    Awad_0-1597832627086.png

     

    At the moment, user generated pdf using the manual save as pdf option

     

    Awad_1-1597832886381.png

     

     

  • CFernandes Profile Picture
    8,482 Most Valuable Professional on at

    @Awad I see you already had a look at the thread https://powerusers.microsoft.com/t5/I-Found-A-Bug/OneDrive-convert-to-PDF-is-losing-embedded-Fonts/td-p/104265 

     

    and I find no solution. 

     

    Please vote for the idea https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Convert-Words-to-PDF-Missing-Fonts/idi-p/347186

     

    If fonts are important to you then you may want to contact third party http://www.muhimbi-online.com/Home I am sure they will accommodate your request.

     

     

  • Ashleigh Swayn Profile Picture
    16 on at

    You need to embed the font in the word document and then it will convert fine. Open word file go to preferences, save, font embedding. Now when the file is sent to Microsoft to covert to pdf it contains the custom font and will convert correctly.

  • Paddy12 Profile Picture
    3 on at

    Thanks, was struggling with this for a while. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 557

#2
Valantis Profile Picture

Valantis 328

#3
David_MA Profile Picture

David_MA 264 Super User 2026 Season 1

Last 30 days Overall leaderboard