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Power Platform Community / Forums / Power Automate / Response sheet won't s...
Power Automate
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Response sheet won't show "cancelled" when approval request cancelled by requestors

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Posted on by 2

Hi all,

 

I have created an approval power automate flow and linked it to a Microsoft form for payment request. The power automate flow works well from submission to approval, but my response sheet won't show status of "cancelled" when requests cancelled by the requestors. Appreciate your kind sharing on how to handle this.

 

Thank you in advance!

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  • Kosenurm Profile Picture
    802 on at

    To get the status of "cancelled" to show on your response sheet, you will need to include a branch in your Power Automate flow that handles cancelled requests.

    Here is an example of how you could set this up:

    1. Add a "Switch" action after the "When a new response is submitted" trigger.
    2. In the "Switch" action, create a case for each possible status (e.g. "Approved", "Rejected", "Cancelled").
    3. For the "Cancelled" case, add an "Update response" action that sets the status to "Cancelled" in the response sheet.

    This way, when a request is cancelled, the flow will follow the "Cancelled" case and update the response sheet with the correct status.

  • raff8386 Profile Picture
    2 on at

    Hi Kosenurm,

     

    Thank you for sharing the solution.

     

    Referring to the step 3 in your example, I can't find an action name called "update response". The closest actions I can see from the list are "Get response detail" and "response" only. Would you be able to enlighten further please?

     

    Thank you! 

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