The error "The locale provided is not a valid locale" has occured after singing in.

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Posted on by CMTomi

After signing in to PAD, I got the attached error.
Please let me know how to deal with it.

Additional information：

After pressing the close button on the error window, PAD is available as far as I have tried.
The error will not recur unless I sign out.

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Power Automate Desktop

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VJR 7,635 on at

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You can try out the solution given by kostasc about deleting the msalcache.bin3 file

https://powerusers.microsoft.com/t5/Power-Automate-Desktop/Suddenly-unable-to-sign-in-to-Power-Automate-desktop/m-p/1883233/highlight/true#M20347

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CMTomi 24 on at

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Thanks. But unfortunately, it didn't work. Users for whom this solution worked were unable to sign in. But since I can sign in, I thought it might be a different problem.
If you have any other information, please let me know.

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VJR 7,635 on at

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@kostasc, any help appreciated here.

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kostasc Microsoft Employee on at

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This is not a sign-in related issue thus why deleting the MSAL cache didn't work. Let me ping the dev team and get back to you. In the meantime, @CMTomi can you provide me with the PAD version that you are using and the correlation ID?

Thanks

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CMTomi 24 on at

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@kostasc
The information is as follows
PAD version : 2.26.139.22312
correlation ID : 6a85a827-9339-4625-b72f-7d24967aa200

Best regards.

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kostasc Microsoft Employee on at

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@CMTomi looks like a bug. We'll look into it and deploy a fix as soon as possible.

Edit: Can you sign-out from PAD, sign-in to the portal and then sign-in again to PAD to see if the issue is still persisting?

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CMTomi 24 on at

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@kostasc, I would appreciate it if you could let me know when the bug fix is complete.

Thank you in advance.

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CMTomi 24 on at

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@kostasc Resigning-in to PAD, the issue is still persisting.
I am not sure what you mean by signing in to the portal.
Please let me know what the portal is.

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kostasc Microsoft Employee on at

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The Power Automate portal: www.powerautomate.com

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CMTomi 24 on at

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@kostasc tried ,but the issue is still persisting.

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