Skip to main content

Notifications

Power Automate - Building Flows
Unanswered

V3 when a new email arrives flow failure

(0) ShareShare
ReportReport
Posted on by
I have a simple flow that V3 has  randomly failed , giving error "Operation: Create; Exception: [Status Code: Forbidden; Reason: The operation failed with a permanent mailbox error.Error Details: QuotaExceededException:The process failed to get the correct properties.,MapiExceptionShutoffQuotaExceeded:MapiExceptionShutoffQuotaExceeded: GetPropertiesAll operation has failed (hr=0x80004005, ec=1245)
1.84300:01000000, 1.84300:02000000, 1.84300:9F000000, 1.84300:01000000, 1.84300:08000000, 1.116652:47000000, 1.81836:0A020000, 0.117068:56010000, 1.79180:02000000, 1.79180:9F000000, 1.79180:FA000000, 0.73100:30332E70, 0.38698:05000780, 1.41134:86000000, 1.41134:86000000, 7.36354:010000000B0648D686000000, 1.41134:86000000, 7.36354:010000000B0648D69ED138DB, 0.34102:41CD1134, 5.29818:0000000038363932303830302D303436322D343166342D613561312D37363439626130356164333900334D42, 5.55446:00000000333A3000312D3334, 7.29828:39D60980000000002D643962, 7.29832:000000800000000034353132, 4.45884:DD040000, 4.29880:DD040000, 4.59420:DD040000, 7.40840:010000000B0648D600000000, 8.45434:000892866204F441A5A17649BA05AD3900000000, 1.46798:25000000, 5.10786:0000000031352E32302E383333352E3031353A444239505230334D42373430343A38646130643762312D333462382D343361612D613038312D6439626165343638666631623A3231343531323A2E4E455420382E302E313100000000, 7.51330:76CDDD57FC33DD084F000000, 0.39570:0F010480, 1.64146:02000000, 1.33010:02000000, 2.54258:00000000, 0.58802:00000000, 1.33010:02000000, 2.54258:00000000, 0.58802:07000000, 1.64146:9F000000, 1.33010:9F000000, 2.54258:DD040000, 1.33010:9F000000, 2.54258:DD040000, 0.79500:FC000000, 1.79180:08000000, 0.100684:2A000000, 4.70028:DD040000]
clientRequestId: c007c30a-fcf5-441d-84b7-aee42b35831c
serviceRequestId: cacb07b0-79c5-47c2-be93-9badd42cce2f"
 
This is a cron job email that comes into a service account daily, the flows are not picking up the email and attachment any more , I have emptied the email box out and it  still fails it is not a capacity issue  , checked firewalls and permissions   no changes , the mail box is not corrupted as it recieves many more cron job emails from other sources daily successfully just this flow will not trigger any more. no-one has touched the account to make it fail please help . 
  • narayan225 Profile Picture
    narayan225 2,390 on at
    V3 when a new email arrives flow failure
    From what I can see, the connection either has issues or the connection doesn't have the permission to access the mailbox.
     
    I suggest you either use a new connection that has the permission to access the mailbox or check the permission of the identity that is used in the connection to see if it has necessary permissions.
     
    Hope this helps.
    Cheers!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,475

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,767

Leaderboard