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Power Automate
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kaizala

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Posted on by

UNABLE TO SIGN INTO KAIZALA

 

Hello I am trying to follow the Kaizala flow tutorial and I am unable to login despite verifying my pin correctly.

 

In particular I click on sign in and then obtain a pop window asking me to enter my number and then verify using

a one time pin that is sent to my phone.  This all works and after I press verify the pop goes away.  However

on the flow screen it says that the verification/login  window was closed prior to verifcation.  At this point I am 

not signed in and can't use Kaizala flow components.

 

Any advice?

 

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I have the same question (0)
  • jappavoo Profile Picture
    on at

    Seems like it was a problem with IE.  I tried on a Mac with Safari and was able to sign into Kaizala

  • v-xida-msft Profile Picture
    on at

    Hi @jappavoo,

     

    Which browser do you use on your side?

    Could you please show a bit more about the error message?

     

    I have made a test on my side (I use Google Chrome on my side) and don't have the issue that you mentioned. The screenshot as below:2.JPG

    The Connection created successfully as below:4.JPG

     

     

    Please take a try to clear cache of your browser and try again on your side. In addition, please check if you have allowed pop-ups in your browser.

     

    More details about allowing pop-ups in Google Chrome browser, please check the following article:

    Block or allow pop-ups in Chrome

     

    More details about allowing pop-ups in Edge browser, please check the following article:

    https://support.microsoft.com/en-sg/help/4026392/windows-block-pop-ups-in-microsoft-edge

     

    More details about allowing pop-ups in IE browser, please chekc the following article:

    https://support.microsoft.com/en-sg/help/17479/windows-internet-explorer-11-change-security-privacy-settings

     

     

    Best regards,

    Kris

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