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Sharing Flows getting error "There was an error while updating the users"

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Posted on by cathornton12312

Hi everyone,

A ex colleague created a flow but he didn't share with anyone before he left. We are trying to get ownship of the flow and we found a way to do it through Flow admin center https://admin.powerplatform.microsoft.com/

We go to resources->the environment -> the flow ->share ->add user->save

However, as we save, it gives an error "There was an error while updating the users."

My account has System Administrator access. Do I still need some extra permissions somewhere? Please help. Thanks.

Cheers

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Community Power Pla... Microsoft Employee on at

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Hi @cathornton12312 ,

I know that, this post is old, but I am wondering if you've achieved successful sharing the flow, because I have the same problem 😕

Regards,

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MrBello 9 on at

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Same problem here. Anyone has any idea?

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MrBello 9 on at

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Hope this helps someone. I bang around the web for quite some time until finally found why I was having this issue.
The flows I showed as 'orphan' with no owner and unable to reassign ownership ended up being 'Solution-Aware' flows created by a previous developer in the company.
These are part of the Dynamics CRM / Dataverse solution and are not updateable, or modify-able via the traditional flow management front -end . You must edit the solution via the new solution customization tool (the 'new experience') under make.powerapps.com/environments/...yourenvironment.../solution. DONT f go to make.powerapps.com and select Flows on the left side (that's too intuitive for MS) ... instead go to the solutions; select your solution and search for objects of type 'cloud flow'. Whoala, found my two orphan flows there and I could edit, assign ownership and all the regular maintenance functions I expected. - hope this helps.

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Urchy Microsoft Employee on at

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This Error is normally associated with a Solution flow. You cannot assign a co-owner to a flow in a solution from the Power Platform Admin center or using PowerShell. As a workaround, you will need to go click on the Org URL from the Power Platform Admin center to change the flow owner.
You can refer to the steps described on how to change owner of a solution flow; Learn how to share a cloud flow with other users - Power Automate | Microsoft Docs

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