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Power Automate - Using Flows
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One flow triggering an email from a second flow

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Posted on by 2

Within a List, I have two columns that enable choices to be selected. Although my testing seems to indicate this is irrelevant, the choices are identical in both.

 

I have created flows for both columns that trigger different emails when a different choices are selected. That is, if 'Approved' is selected, one particular email is triggered. 'Rejected' triggers a different email.

 

I have no difficulty creating the flows. The appropriate emails are triggered in the way I want them to be. 

 

The problem is that the triggering of one email from column 2 also triggers an email from column 1 (matching whatever the setting is in that column) even though the field value in column 1 wasn't changed. 

 

I've double and triple-checked that I've selected the right values in the flows. I've tried deleting and then re-creating the flows without success. I've tried Control and Switch as the selection criteria but neither has made any difference. As I'm a newbie to Power Automate, I'm not very proficient so I'm hoping that someone in the community can help resolve my problem. 

 

Everything else is working great!

  • Mari Profile Picture
    on at
    Re: One flow triggering an email from a second flow

    Hello! I am not sure I fully understand your scenario. The trigger you are using will run every time an item is created or modified, no matter which field (column) was updated.

    However, if you have a Condition control or a Switch, the flow should not send 2 emails if the logic was properly set. Since you have a Switch, you can try this:

    Mari_0-1623367911541.png

     

  • pricenk Profile Picture
    2 on at
    Re: One flow triggering an email from a second flow

    By the way, this is one flow that I've created. My assumption is that the 'Case' only applies to the field selected in 'Switch'. But obviously not.

    pricenk_0-1623236161505.png

     

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