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Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

Posted on by

Hi,

I created a test account to test the chatbot, but I get a commission error.

Do you know what the cause is?photo_2020-06-17_16-45-34.jpg

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  • Alphie Profile Picture
    Alphie 48 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Hello @Diganta

     

    I am having a similar issue as others on this page. I attempted to create a support ticket, but the page only display the title and a white background.

    Alphie_0-1632323740108.jpeg

    Here are some of the errors I'm receiving in addition to the temporarily out of commission error:

    Alphie_1-1632324068716.png

    Alphie_2-1632324080304.png

     

    Hoping you can assist.

     

    Bot ID: 6c13d10e-c2eb-4ec8-bb0f-e9bcd6c5a99d

  • Diganta Profile Picture
    Diganta on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    @salros - Do you still have the issue? If yes, can you please share your bot app ID (under left navbar > Manage > Details).

     

     

  • salros Profile Picture
    salros 2 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    It seems like this is happening again. I even created a new tenant this morning but no luck. Another thing that is happening is when I try to edit flow created from PVA for Teams I get an error page that says my flow doesn't exist, yet i can see it within the Dataverse for Teams environment. Is there something going on with the PVA for Teams service?

    salros_0-1631996157175.png

     

  • salikanwar Profile Picture
    salikanwar 27 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Hello Team,

     

    Thank you for the resolution. It works fine now for me. 

  • DiegoPeres Profile Picture
    DiegoPeres 327 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Thanks, mine worked perfectly again!

  • micchow Profile Picture
    micchow on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Hi Everyone, we have fixed the issue.  Please reply back on this thread to let us know if you are still seeing the issue.  Thank you everyone for your patience.

  • Robulane Profile Picture
    Robulane on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    While we investigate this issue, could you please try:

    1. Open a bot in a private tab

    2. Clear browser cache

    These two methods worked for me.

  • micchow Profile Picture
    micchow on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Thank you everyone for reporting the issue.  We are investigating and will update back later.

  • DiegoPeres Profile Picture
    DiegoPeres 327 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Unfortunately it didn't work in my environment. I use the PVA within Teams, had already tried to access the TEAMS web in various browsers without success.

    Eu respondi sua pergunta?😉

     

    Considere aceitá-lo como a solução para ajudar outros membros a encontrá-lo mais rapidamente.
    Obrigado!
    Diego Peres,
    Conecte-se a mim:  Linkedin 



  • GeraudV Profile Picture
    GeraudV 5 on at
    Re: Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

    Ok, i've tried the good old " have you try to turn it off and on again ", and no error message now. It's fonctionnal.

     

    It's look like a Microsoft update that needed a deconnexion from your profil.

    Hope it will work in your case.

    Best regards.

     

    GeraudV_1-1629200385942.png

     

     

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