License Strategy / Service User Account / Canvas App

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Posted on by bob_taylor_pp

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Hi Community

We would like to use a canvas app without premium connectors on a small scale for max. 25 end users. The idea is to run the app itself via a service user account (premium licenses) and the end users should then be able to consume the app with their E3 license. Administration, governance and maintenance will be held by IT.

The app itself should perhaps be slightly adapted in the future. Basically, the app should only be used a few times a day by a few end users.

Does this approach make sense or are there still points that need to be considered?

I am grateful for any input or help.

Greetings

@mmbr1606

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Building Power Apps

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mmbr1606 14,605 Super User 2025 Season 2 on at

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Hey @bob_taylor_pp

Normally itbis against the licencing guide to let one service account do all the premium stuff and endnusers use the normal license. What premium features do you need to implement?! Inwont recomment doing it this way.

Let me know if my answer helped solving your issue.

If it did please accept as solution and give it a thumbs up so we can help others in the community.

Greetings

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Daniel Bocklandt 5,099 Super User 2025 Season 2 on at

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Hey @bob_taylor_pp ,

If you're not using any premium connectors or features you don't need the premium license on the service account.
As you can see in the image below your licenses enables your users to use power apps without additional licensing, as long as you don't use Premium features

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Muzammil_069506 292 Moderator on at

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Hi @bob_taylor_pp
from your post, I understand that you’re using a service account with a premium license. However, it’s important to remember that if you’re using a premium connector within the application, then all the end users also need to have a premium license for Power Apps. You can run the flow with a service account, but if you’re using premium connectors within the context of an app, then all the end users also need to have either a Power Apps per user or per app license. In the case of non-premium connectors, an E3 license should suffice for your needs.”
For more detailed information about Microsoft Power Platform licensing, you can refer to the following resources:
Licensing overview for Microsoft Power Platform
Power Apps Pricing
Power Platform licensing FAQs
Microsoft Power Platform | Licensing Resources
Power Platform Licensing Guide

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bob_taylor_pp 203 on at

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@ALL
Many thanks for the quick feedback. Mainly the service user account with the premium licenses will be used to develop more power apps in the future.
Does this service user account then also need an E3 license even if we will not use premium connectors or are there other possibilities.
The aim is to keep the costs as low as possible.

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Daniel Bocklandt 5,099 Super User 2025 Season 2 on at

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If it's only to develop other apps you can use the Developer plan: Power Apps Developer Plan | Microsoft Power Platform
It's free and you can use all connectors inside your Dev environment.

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mmbr1606 14,605 Super User 2025 Season 2 on at

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The service account needs a licence where power apps is included in order to be able to develop apps even thise without premium features

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Muzammil_069506 292 Moderator on at

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Hi @bob_taylor_pppp Its good to have premium license for share account as there could be more flow runs associated with it and more apps built however with e3 or e5 you should be able to build the application without using premium connector

Feel free to mark my response as the solution by clicking"Accept as solution" if it resolved your issue, so others can find the answer. If you found the content helpful in other ways, you can show your appreciation by giving it a"Thumbs Up".

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