Hi, I'm doing 2 approvers to approve a leave request. If the first approver does not respond, it will send a reminder email until he responds. Then, it is the second approver's turn to approve/reject the request. If the second approver does not respond, reminder email also will be sent until he responds. I managed to get the reminder emails to get sent to the first approver until the first approver responds then moving on to the second approver to approve/reject it. The reminder email only works once then it stops emailing the approver. Why does it happen and how to fix it? Can anyone please help me?
The blue line is the first approver and the green one is the second approver.
Thank you.
