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Power Platform Community / Forums / Power Automate / Is there a way to have...
Power Automate
Answered

Is there a way to have an email sent automatically if no reply was received after 3 days?

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Posted on by Microsoft Employee

Hello everyone! I have a flow created to send emails based on certain form selections. However I am trying to do another flow to automatically resend a follow up if I haven't received a response after 3 days. Is this possible?

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  • Verified answer
    Heartholme Profile Picture
    1,278 Super User 2024 Season 1 on at

    Hi there @Anonymous ,

     

    As far as I know this isn't possible in one flow, I have a work around which might serve your purpose, if not I would check out this post made by @Pstork1 : https://powerusers.microsoft.com/t5/Building-Flows/Send-automatic-Emails-until-there-is-an-email-reply-from-the/m-p/1397510

     

    First send an email with options:

    Heartholme_1-1652386261409.png

    Then a send an email and a paralell action whci is terminate: Succeded.

     

    Configure the send an email in the following way:

     

    First:

    Heartholme_2-1652386343093.png

    Go to settings and add PT72H, which means that the previous action will timeout after 72H of no reply.

    Heartholme_0-1652385814412.png

    Then go to configure run after, so the email will send once there has been 72H without an interance with the previous mail.

    Heartholme_3-1652386412812.png

     

    Hopefully this will help you on your way 😄

     

    { If my post answered your question, please Accept it as a solution ✔ }
    { This will in turn help others find solutions to similar questions }

    Best Regards
    Heartholme

     

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    this might actually work thank you!

  • Heartholme Profile Picture
    1,278 Super User 2024 Season 1 on at

    @Anonymous

     

    Glad to help! Good luck 😄

  • abm abm Profile Picture
    32,985 Most Valuable Professional on at

    Hi @Heartholme  & @Anonymous 

     

    I have seen this question a lot in the community. Here is the video I made based on how to send reminder emails. Also, once the user has approved or rejected then cancel the other reminder flow runs which are under the running state.

     

    https://youtu.be/yYt0hS0tU_Q

     

    Thanks

  • AmyF Profile Picture
    235 on at
    Excuse me for barging in everyone, my reply is a question for @Heartholme  
    In your answer to this post you supplied 4 images 2 of which didn't load thus I can't see them.  Is it possible to post again with the missing images included?  (Sorry to ask in this way, I don't know how to contact you directly)  (ALSO, the images that did load, I am unable to see them (and all images now) because you cannot zoom in on them or open them in a larger format it's frustrating and definitely a downgrade from how images were displayed before the "upgrade" - I include this here because I don't know how to give feedback on this site)
     
    Thanks in advance for your help and sorry for any inconvenience.

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