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Help with Setting Up a Conditional Email Flow in Power Automate

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Posted on by 43

Hello everyone,

 

I’m looking to create a flow in Microsoft Power Automate that triggers based on user selections from a form. Specifically, I want to send conditional emails based on those selections. For instance, if the form asks “Has Bob Smith been informed? Yes or No,” and the user selects “Yes,” then an email would be sent to Bob Smith stating, “X user has informed us that you have been informed. Is this true?”

 

The form contains multiple questions like this, and each requires sending an email to the respective person based on the user’s response. Could anyone guide me through the process of setting up such a flow? I’m particularly interested in how to configure the flow to handle multiple conditional questions and send emails accordingly.

 

Any advice or resources you could share would be greatly appreciated!

 

Thank you in advance for your help!

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  • Sebbi3 Profile Picture
    Sebbi3 43 on at
    Re: Help with Setting Up a Conditional Email Flow in Power Automate

    Hi @BCBuizer,

    Thanks for looking into this for me.

     

    The solution works for what I needed! 😀

     

    Thank you for your support.

     

    Seb

  • Verified answer
    BCBuizer Profile Picture
    BCBuizer 21,809 on at
    Re: Help with Setting Up a Conditional Email Flow in Power Automate

    Hi @SebastianA,

     

    Your flow may look something like the below:

    BCBuizer_0-1718907234979.png

     

     

    The trigger (When a new response is submitted) will be connected to your form.

    In the next step you retrieve the details of the response.

    The condition should contain a condition to check if the respondent answered the "Has Bob Smith been informed?" question with "Yes". By adding the "Send an Email action" in the True branch, it will only be executed if the condition is true.

     

    Hope this gets you in the right direction.

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