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Power Platform Community / Forums / Power Automate / Create Case from Faceb...
Power Automate
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Create Case from Facebook post?

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Posted on by GunnarRun 6

Hi all

 

I am trying to use Flow to create a Case in D365 based on a Facebook post on a Page

The standard API only creates records based on my own posts on my own wall

Ideally we shoudl only create cases when a customer posts on a corporate page

 

Does anyone have a working solution?

 

Thanks in advance

Best regards

Gunnar

Categories:
Using flows
I have the same question (0)
  • v-alzhan-msft Profile Picture
    v-alzhan-msft Microsoft Employee on at

    Hi @GunnarRun ,

     

    The trigger when a new post created on a corporate page is not supported in microsoft flow currently.

    If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

     

    Best regards,

    Alice       

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • GunnarRun Profile Picture
    GunnarRun 6 on at

    Thanks for the quick response Alice / @v-alzhan-msft 

     

    I will be submitting a request for enhancements to the Facebook Connector

    I'd think alot of customers would already have requested and submitted this request

     

    Any suggestions for a workaround?

     

    Best regards

    Gunnar 

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