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Power Platform Community / Forums / Power Apps / Deleted apps still app...
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Deleted apps still appear on mobile app

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Posted on by 12

Apps that I have deleted from web/studio still appear on mobile app. clicking on the app shows "Failed to load App. An unknown Error occurred." which is expected since it has been deleted. And under Details, there is no delete option. How can I remove these apps from mobile mobile powerapps?

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  • v-micsh-msft Profile Picture
    Microsoft Employee on at

    Hi @BK55,

     

    This should be sync issue.

    Log out and login again should have the deleted apps removed under Mobile App.

    Besides, if issue insists, would it be convemient for you to share your session ID?

    Tab the top-left, then click:

    Session Details

    Make a note of the Session ID, then share it here.

    Regards,

    Michael

  • BK55 Profile Picture
    12 on at

    logging out didn't work. Here is the id 13aeddbb-74cf-a30c-d8eb-7c3b0f3caff4

     

  • v-micsh-msft Profile Picture
    Microsoft Employee on at

    Hi @BK55,

     

    Thanks for sharing.

    Besides, have you tried to uninstall and re-install the App?

    Further, would you please also check the PowerApps mobile version, under Android, IOS , or Windows 10 Mobile?

    PowerAppd mobile under ISO version should be: 2.0.611

    Under Android version should be: 2.0.610

     

    Regards,

    Michael

  • BK55 Profile Picture
    12 on at

    I had to uninstall the Powerapps to clear the deleted apps.

  • Toasteroven Profile Picture
    131 on at

    I have this same issue. Its not really realistic to expect me to tell everyone to uninstall and reinstall powerapps every time i put out a new version and want to delete the old ones. Is there a workaround?

  • sonisick Profile Picture
    282 on at

    That's the only thing that worked for me.

     

  • Guy Boswell Profile Picture
    234 on at

    Really rubbish Microsoft!!!!

  • KiwiMark Profile Picture
    23 on at

    This appears to still be an issue. Anyone seen a solution that doesn't require users to logout and login of PowerApps on their mobile?

  • DeeTronSEAM Profile Picture
    396 on at

    Ditto, though I'd settle for the logout/login to do the trick as even that isn't working for me.  And asking our userbase to do an uninstall/reinstall of PowerApps on their devices is a non-starter.   

  • DavidPrague Profile Picture
    44 on at

    Any updates on this? I'm facing the same issue. App is deleted, nor shared and user in his app still can see that deleted application. 

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