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Power Automate - Building Flows
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Authentication issues with "Get items" action

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Hello,

 

For the last three days we have been experiencing on and off issues with "Get items" action inside multiple (in order of tenths) flows.

 

The pattern is that the same flow (that runs every 5, 10 or 15 minutes) will fail for a few runs, then will work again normally for some time, then fail again, etc. — no changes made to the flows obviously.

 

Here's a typical picture:

onandoff.png

 

When inspecting failed flows, here's the error it gives:

 

"{"error_description":"ID3035: The request was not valid or is malformed."}"

Inspecting raw outputs gives some additional details:

"x-ms-diagnostics": "3001000;reason=\"There has been an error authenticating the request.\";category=\"invalid_client\"",
 

Trying to change and save any of the flows when it's out gives the following message (yeah, repeats same three times):

 

"Flow save failed with code 'MultipleErrorsOccurred' and message 'The dynamic operation request to API 'sharepointonline' operation 'GetTable' failed with status code 'Unauthorized'. This may indicate invalid input parameters. Error response: { "error_description": "ID3035: The request was not valid or is malformed." };The dynamic operation request to API 'sharepointonline' operation 'GetTable' failed with status code 'Unauthorized'. This may indicate invalid input parameters. Error response: { "error_description": "ID3035: The request was not valid or is malformed." };The dynamic operation request to API 'sharepointonline' operation 'GetTable' failed with status code 'Unauthorized'. This may indicate invalid input parameters. Error response: { "error_description": "ID3035: The request was not valid or is malformed." }'."

I feel like we hit some limits and the system is throttling, but it would be great if instead of telling 'Unauthorized' it would specify which limits you've hit. But maybe there could be other reasons?

 

Any help is appreciated. Thanks!

I have the same question (0)
  • abm abm Profile Picture
    32,585 Most Valuable Professional on at
    Re: Authentication issues with "Get items" action

    Hi @Anonymous 

     

    Could you open the failed flow and resubmit again? If that works then it could be an issue which need further investigation, may be raising a support ticket with Microsoft Power Automate Team. If that resubmission fails that means something not quite right with your data. It could be missing some data or invalid length, etc.

  • Community Power Platform Member Profile Picture
    on at
    Re: Authentication issues with "Get items" action

    If I resubmit during the period when all flows work, it succeeds.

     

    If I resubmit during the period when all flows fail, it fails with the same error. 

  • Community Power Platform Member Profile Picture
    on at
    Re: Authentication issues with "Get items" action

    How do I file support ticket with Microsoft Power Automate Team? Thank you!

  • abm abm Profile Picture
    32,585 Most Valuable Professional on at
    Re: Authentication issues with "Get items" action

    This could be the throttling error. Looks like you need to raise a support ticket with MS support to get further info. I had a similar throttling error and raised with MS support. MS increased the throttling limit for few weeks to run my flow. Can't remember the exact error I was getting during that period.

     

    Thanks

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