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Machine connection got disconnected

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Posted on by deerzzxdell

Hello community, I need some help.

I have one machine that used to connect to my environment. But after my admin updates the PAD version from 2.41 to 2.44. The machine got disconnected from environment and can't be recovered.

In machine portal (current machine version 2.41 and PAD is 2.44)

My team don't want to create new connection to this machine and would like the old connection that got disconnected to be connect again.

Is there a way to fix this without creating new connection? or this is the only way.

Thank you

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Power Automate Desktop

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Riyaz_riz11 3,874 Super User 2025 Season 2 on at

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Hi @deerzzxdell ,

Exit power automate from show hidden icons and restart system.

Try to signout and signin again.

Open Power Automate and switch environment to different environment and try to refresh again with base environment.

Last option to go to services and check power automate or uiflow service stopped, if stopped try to restart.

I recommend uninstalling both PAD and runtime and then reinstalling the newer version 2.44 version

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Regards,
Riyaz

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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@deerzzxdell

Typically, when you update your PAD version, it should also update the runtime. If there's a version mismatch, you may encounter issues with unattended runs later on. I recommend uninstalling both PAD and runtime and then reinstalling the newer version (2.44) and register your machine again.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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deerzzxdell on at

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Thank you for the reply,
but in my case the run time was already version 2.44 (same as PAD)

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