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Session Id : WB14GV9MoeZvMP5C5abrvB
Power Automate - Power Automate Desktop
Answered

PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

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Posted on 6 Mar 2024 16:10:10 by 35

Hi There - I am a new user this last week and had created 3 flows over 2 days. I would appreciate any help you can provide re the below to recover my hard work. If needs be I'll sign up to premium to get the support but was testing it locally.

 

ISSUES:

  • PAD threw a One Drive Error and I could no longer save my flow edits (rewaking sleeping Win 11 PC).Screenshot 2024-03-06 154724.png- My 3 flows have gone - I have found files in the AppData cache.
  • Rebooting the +New Flow icon is greyed out. (not accessible within Myflows > New Flow either)
  • I still get OneDrive Error on logging out and relogging in to Power AUtomate via Desktop. warning image attached simply saying "Correlation Id: 6d2da783-d95f-4ec6-8a08-ae5be58010be. The special folder isn't supported for the user."

DETAILS

  • - My account is a personal
  • - I had not used the web interface only PAD locally. I had not logged into the web interface I do not think. Hence possibly why it hadn't synced with the cloudScreenshot 2024-03-06 155413.png
  • - I used PAD with no issues for 3/4 days
  • - I do not use One Drive and was logged out by feault with it not running (i think). On the error I logged in to see if items are restored. One Drive 

Screenshot 2024-03-06 155500.pngfolder now showing locally but not with flows

 

OTHER POSTS and what Ive Learned.

I have looked extensively for help and found many posts about deleted posts and restoring disappeared flows. The most relevant of which is HERE.

However as now my New Flow icon is greyed out (it was all fine before) I cannot use New Flow to recover the script.robin data manually via pasting in subflows?Screenshot 2024-03-06 160006.png

 

I have recovered the whole POWER AUTOMATE DESKTOP folder including 3 items in "Power Automate Desktop0 > Console > Workspace" which correlate with my 3 lost flows. The all have the script.robin file and controlRepo.appmask, flow.manifest, imageRepo.imarepo, package, pData.
However as I now cannot start a new flow I cannot go about reocing these the manual way.

Re my account - I have checked and it is a personal / family account although I use it to access Microsoft Ads so does that make it a business account?

WHAT TO DO??? - can support help??


 

 

 

  • PetrosF-MSFT Profile Picture
    on 26 Aug 2024 at 13:03:45
    PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.
  • Deenuji_Loganathan_ Profile Picture
    6,204 Super User 2025 Season 2 on 07 Mar 2024 at 10:09:06
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    @TTMH 

     

    Hey, maybe it's a sign! It's like your computer is waving a little flag and saying, "Hey buddy, take a break! Go catch some Z's, and come back when you're feeling fresh!

     

    But thanks for sharing your insights ๐Ÿ™‚

     

  • Verified answer
    TTMH Profile Picture
    35 on 07 Mar 2024 at 10:05:48
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    SOLVED ๐Ÿ˜€

     

    I did absolutely nothing. I went away - got grumpy and went to bed. Came back today and all is fine - god knows why? Cloud issue? OneDrive? Who knows - but I have down no downgrading or upgrading so maybe the solution is to just chill out and wait to Microsoft to behave and then return

     

    Thanks for your help though.

  • Deenuji_Loganathan_ Profile Picture
    6,204 Super User 2025 Season 2 on 07 Mar 2024 at 06:00:28
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    @Atsushi8129 
    If my response addresses your concern, please consider marking it as the solution[I think its not possible here :P) and giving it a thumbs up. This helps others in the future and also serves as motivation for me. Thank you!

     

  • Atsushi8129 Profile Picture
    16 on 07 Mar 2024 at 05:57:07
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    After updating to ver 2.41, I was able to open and run the flow !
    Thanks, Deenuji ! I hope to have another opportunity to work with you !

    to : TTMH
    Sorry to interrupt. You have helped me solve the problem. Thank you !

  • Deenuji_Loganathan_ Profile Picture
    6,204 Super User 2025 Season 2 on 07 Mar 2024 at 05:29:54
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    @Atsushi8129 

    It seems that you've implemented certain features or actions within your workflow using version 2.41, indicating a dependency on this specific version.

     

    So it might be worthwhile to attempt upgrading to version 2.41 and observe if it resolves your previous concerns.

     

  • Atsushi8129 Profile Picture
    16 on 07 Mar 2024 at 05:17:56
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    Thank you, Deenuji !

    I installed ver 2.39. As a result, my flow could be displayed after starting PAD !

    However, when I clicked on the flow, I got the following error.
    -------------------------------------------------------------------------------------
    Cannot edit flow.

    This flow was generated with a PA newer than the currently installed version;
    please download and install the latest version of the PA and try again.


    Associated ID: fcc4c810-99ed-4c93-89fa-0c06e8773dbb

    -------------------------------------------------------------------------------------


    What should I do, update to ver 2.41?

  • Deenuji_Loganathan_ Profile Picture
    6,204 Super User 2025 Season 2 on 07 Mar 2024 at 02:47:10
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    @TTMH 
    Please uninstall your latest version and install version 2.39 from the below link.

    Setup.Microsoft.PowerAutomate.zip

    If this downgrade does not address your concerns, please inform me, and we will explore your issues from different perspectives.

     

     
  • Deenuji_Loganathan_ Profile Picture
    6,204 Super User 2025 Season 2 on 07 Mar 2024 at 02:45:04
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    @Atsushi8129 

    Please uninstall your latest version and install version 2.39 from the below link.

    Setup.Microsoft.PowerAutomate.zip

     

     
  • Atsushi8129 Profile Picture
    16 on 07 Mar 2024 at 02:05:02
    Re: PAD - Desktop Flows GONE / OneDrive Error on Login / New Flow Greyed Out / I HAVE RECOVERED THE BACKED UP DATA but no way to restore via PAD.

    Yesterday, I had the same symptoms on my PAD (ver. 2.41), too.
    Please tell us the downgraded method !

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