web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / How to get the sender ...
Power Automate
Unanswered

How to get the sender name from Outlook 365 in PAD?

(0) ShareShare
ReportReport
Posted on by 10

Hi,

I'm trying to retrieve emails from my Outlook 365 account and want to get the sender name. But I'm getting the below details instead of only the email id.

/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=4CAD72D887CE450190B1A850450FF7CC-SHUVADEEP G

 

Please can anyone let me know how to get the mail id of the sender?

Thanks.

  • Guriga Profile Picture
    188 on at

    Hi,

     

    Can you show your flow, please?

  • Suvendu Profile Picture
    10 on at

    Hi Guriga,

    PFB my flow...

     

    Suvendu_0-1646305981865.png

     

  • Guriga Profile Picture
    188 on at

    Hi,

     

    Do you have Exchange or O365 account?

  • Suvendu Profile Picture
    10 on at

    Yes.

  • MRohanKumar Profile Picture
    26 on at

    MRohanKumar_0-1647930243004.png

    Hi @Suvendu Please try this method . you can get the sender name .

  • Suvendu Profile Picture
    10 on at

    That's exactly what I have done. But it's not working. It only works when the mail comes from an outside domain.

  • kdhruv Profile Picture
    2 on at

    Yes, facing same issue. I am not sure if there are issues with O365 accounts and probably securities attached? I am also facing same. Exactly same issue. Using office 365. 

  • Pavel_NaNoi Profile Picture
    1,074 on at

    Probably have to retrieve the email via the Exchange actions rather than outlook.

  • Suvendu Profile Picture
    10 on at

    Hi,

    Do you know how to do that? If yes, can you please share?

     

    Thanks.

  • Pavel_NaNoi Profile Picture
    1,074 on at

    Apologies for the super late reply, I unfortunately do not know how to utilize the Exchange actions in PAD, I'm fairly certain that there are a few tutorials for them out there that can help you though.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Leaderboard > Power Automate

#1
11manish Profile Picture

11manish 237 Super User 2026 Season 2

#2
David_MA Profile Picture

David_MA 227 Super User 2026 Season 2

#3
Mohsin Ali Profile Picture

Mohsin Ali 194

Last 30 days Overall leaderboard