Hi,
The Powerapps studio was downloaded and installed without error. But when I tried to launch it, it came up the Purple flash screen and got disappear right away. I've done the research and found many similar cases reported but none included a working solution. Therefore, I open my case and hope the others also could find a confirmed fix for this common issue from
here.
My system is Windows 10, Version 1703 (OS Build 15063.413)
I've tried the sfc /scanno and it didn't work.
C:\Users\sblue\AppData\Local\Packages\Microsoft.MSApps_8wekyb3d8bbwe\LocalCache
C:\Users\myname\AppData\Local\Packages\Microsoft.MSApps_8wekyb3d8bbwe\LocalState
has no log file at all.
Event view detail:
Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 12/12/2017 10:07:15 AM
Event ID: 5973
Task Category: (5973)
Level: Error
Keywords:
User: RSODOM\myname
Computer: W10-17TSB520.RSODOM.mycompany.ORG
Description:
Activation of app Microsoft.MSApps_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>5973</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2017-12-12T18:07:15.776907000Z" />
<EventRecordID>17416</EventRecordID>
<Correlation ActivityID="{FA1845F8-63EF-0002-B3FE-24FAEF63D301}" />
<Execution ProcessID="7060" ThreadID="14532" />
<Channel>Application</Channel>
<Computer>W10-17TSB520.RSODOM.mycompany.ORG</Computer>
<Security UserID="S-1-5-21-895592172-1821924572-956321970-34941" />
</System>
<EventData>
<Data Name="AppId">Microsoft.MSApps_8wekyb3d8bbwe!App</Data>
<Data Name="ErrorCode">-2147023170</Data>
</EventData>
</Event>
--------------------------------------------------------------------------------------------------------------------
App host details:
Log Name: Microsoft-Windows-AppHost/Admin
Source: Microsoft-Windows-AppHost
Date: 12/12/2017 10:07:15 AM
Event ID: 126
Task Category: (8)
Level: Error
Keywords: AppHost
User: RSODOM\myname
Computer: W10-17TSB520.RSODOM.mycompany.ORG
Description:
App <App> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<PowerApps>, AppUserModelId: <Microsoft.MSApps_8wekyb3d8bbwe!App> Package Identity:<Microsoft.MSApps_2.0.730.0_neutral__8wekyb3d8bbwe> PID:<7148>. The details of the JavaScript exception are as follows Exception Name:<Generic error>, Description:<An internal error occurred in the Microsoft Internet extensions
>, HTML Document Path:</default.html>, Source File Name:<ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js>, Source Line Number:<16>, Source Column Number:<3080>, and Stack Trace: ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:16:3080 i()
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:28282 i()
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:28413 r(string, number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:31028 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:24117 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:22467 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:22175 Anonymous function(object, object, object)
.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-AppHost" Guid="{98E0765D-8C42-44A3-A57B-760D7F93225A}" />
<EventID>126</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>8</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000000001</Keywords>
<TimeCreated SystemTime="2017-12-12T18:07:15.737570400Z" />
<EventRecordID>7</EventRecordID>
<Correlation />
<Execution ProcessID="7148" ThreadID="15096" />
<Channel>Microsoft-Windows-AppHost/Admin</Channel>
<Computer>W10-17TSB520.RSODOM.mycompany.ORG</Computer>
<Security UserID="S-1-5-21-895592172-1821924572-956321970-34941" />
</System>
<UserData>
<WWAUnhandledApplicationException xmlns="http://manifests.microsoft.com/win/2005/08/windows/wwahost/events">
<DisplayName>PowerApps</DisplayName>
<ApplicationName>App</ApplicationName>
<AppUserModelId>Microsoft.MSApps_8wekyb3d8bbwe!App</AppUserModelId>
<PackageFullName>Microsoft.MSApps_2.0.730.0_neutral__8wekyb3d8bbwe</PackageFullName>
<ProcessId>7148</ProcessId>
<ErrorType>Generic error</ErrorType>
<ErrorDescription>An internal error occurred in the Microsoft Internet extensions
</ErrorDescription>
<DocumentFile>/default.html</DocumentFile>
<SourceFile>ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js</SourceFile>
<SourceLine>16</SourceLine>
<SourceColumn>3080</SourceColumn>
<StackTrace>ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:16:3080 i()
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:28282 i()
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:28413 r(string, number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:31028 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:24117 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:22467 Anonymous function(object, object, object)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:1:105 t(number)
ms-appx://microsoft.msapps/openSource/modified/office-fabric/office-ui-fabric-react.js:22:22175 Anonymous function(object, object, object)
</StackTrace>
</WWAUnhandledApplicationException>
</UserData>
</Event>
