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Power Platform Community / Forums / Power Automate / Reply to a text sms wi...
Power Automate
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Reply to a text sms with an overall rating

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Posted on by 2

Looking for a flow to ask recipient to reply back with a numeric value in response to a question asked( customer rating feed back )

Is there any example done on this ? Thank

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  • Barret Profile Picture
    652 Most Valuable Professional on at

    There are quite a few examples of flows in the Templates section for sending an SMS message from a flow based on various criteria. Just go to the templates page and type SMS and you'll see a long list of examples that might fit.

     

    But are you expecting the flow to process a response to the SMS? If so, then I'm not aware of anything in place that will do that. Every example I can think of is just for sending.

  • Badmullah Profile Picture
    2 on at

    Thanks for your feedback however i need to process the response as well . I m thinking maybe provide a url that would take the user to a page to provide a value and then submit.  However not sure how thats going to be done as i have done not much web dev .

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