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Failed Flow: Getting a custom field error

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Posted on by N-O-2023

I created my first automated flow that connects Microsoft forms to JIRA and creates a JIRA ticket when a form is completed. The flow keeps failing and I'm getting this error message on the JIRA V3 "Create a new issue" connector. I've tried to look it up but can't find the solution. Can anyone here assist?

Field 'customfield_10095' of type 'option' is not supported. Please see connector documentation for more info. More diagnostic information: x-ms-client-request-id is 'D6151E4D-90EA-43C8-9281-76A99E6C51F2'.

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EmadBeshai 806 Moderator on at

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Hi @N-O-2023 ,

This is a known issue

I would suggest you change the data type to string.

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EmadBeshai 806 Moderator on at

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Hi @N-O-2023 ,

Appreciate to mark the answer as accept solution if it helped you to keep it as a reference for any one else may face the same issue.

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N-O-2023 3 on at

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I appreciate the suggestion, but it did not work as a solution for me. I'm also using JIRA v3.

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EmadBeshai 806 Moderator on at

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Hi @N-O-2023 ,

Did you change the field data type to string and that didn't work for you?
It is common issue for all Jira versions.

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