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configure a chatbot doesn't return a pdf

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Posted on 4 Oct 2024 14:25:45 by 2
Hi all, I start with copilot studio to create a chatbot.
I would like to apply a rule in my Copilot chatbot so that it doesn't return URLs containing ‘pdf’ or ‘download’ in its responses.
 
Thanks a lot !
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    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,289 on 05 Oct 2024 at 03:17:41
    configure a chatbot doesn't return a pdf
    Hello,
     
    I believe there are no Straight forward options to just turn off or turn on the Referencers or Citations.
     
    But it can still be achieved by making some changes to the topics.
     
    In general, instead of allowing Copilot to directly respond to queries, we can store it in a variable (It will be of record type). Then we can fetch only the text values form the response using proper variable which will be similar to Json Parsing.
     
    Get the text output and display that as response to the users.
     
    By this way, we will be able to achieve what is required.
     
    Thanks.

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