How to change [EXTERNAL] and Microsoft Power Automate title when an email is automated

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Posted on by NF-27101117-0

r/MicrosoftFlow - How to change [EXTERNAL] and Microsoft Power Automate title when an email is automated to be sent through a flow.

I have a flow with 'Approvals'. Based on the conditions - it sending a mail to the specific person. But I want to remove EXTERNAL and the Microsoft Power Automate.

I want it to be Approvals instead of Microsoft Power Automate.

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trice602 15,404 Super User 2025 Season 2 on at

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Hi,

Off the top of my head I don't think that is possible. [EXTERNAL] is organization specific so when an email comes in, if it is not from your org (the email domain), it's an EXTERAL email. As you know that's the safe guard to let end-users know this email is not from your email domain, be careful.

These approvals are sent from a service - so I have never seen that editable or edited.

Here's a work around:

You can use send email with options. Those emails come from your account or a service account. Since the email is inside the domain, [EXTERNAL] does not appear. They also do not have the send as Microsoft Power Automate, again it will come from you or the account that is associated with the Send Email with Options. Then just configure your buttons as Approve and Reject.

I use both. Give Send Email with Options a try. You may find that it is suitable for your solution.

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Always glad to help! 💯💯💯💯💯

Tom

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trice602 15,404 Super User 2025 Season 2 on at

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Hey there!

I am following up on this post how to change [external] and microsoft power automate title when an email is automated in this category general discussion from 10/29/2024. I know the post is a little older, but it is a common question here so wanted to take a moment and follow-up. I see there have been 1 replies and 1 likes and asking if your question has been answered. If so, please help the community out by completing one or more of the following actions! Thanks in advance!

Easy as 1-2-3 ‼️💯⭐😎🆒🙏

1) Mark a reply as a verified answer - this is essential, and it helps others with the same general question find this thread. ✅

2) You can also mark one of more replies as a verified answer. Please take a moment and give the author credit for volunteering their time. ✌️

3) Like one or more replies. Kudos always greatly appreciated! 👍

Pro tip: if you found your own solution or workaround, feel free to add a reply to your own post and mark it as the solution too! The goal is to get this thread marked with a verified answer by anyone that finds one or more replies helpful!

Again, thanks in advance for reading and responding, always glad to help! Tom 💯💯💯💯💯

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trice602 15,404 Super User 2025 Season 2 on at

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If I can help with anything else please let me know or tag me in a future post, I enjoy reading and answering questions. Always glad to help! Tom 💯💯💯💯💯

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