Approval Workflow Link to Item brings back to prior approved version

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Posted on by KJG

I have a document library where content is required to be approved before everyone can see the new documents. An item is uploaded, and an approval is sent to 2-3 users. Only one needs to approve the document. Within the approval, a "Link to Item" is contained, but when the approvers receive the approval request, the link to item brings them to the previously approved document rather than the pending item. I have increased their permissions in the document library to Edit and Approver, and yet they still cannot see the pending document.

Any ideas?

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annajhaveri 8,531 Most Valuable Professional on at

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Re: Approval Workflow Link to Item brings back to prior approved version

@KJG as per this article https://support.microsoft.com/en-us/office/require-approval-of-items-in-a-list-or-library-cd0761c4-8c3f-4ea2-9435-13c28aa23d08 the user needs "manage lists and libraries" permissions to see pending changes. Also please check what is configured in "Draft Item Security" settings under Versioning Settings of library.