Dear All,
I wanted to build a flow which will collect the information from users email and generate automatic email reply and work as helpdesk support email. So it has to be as following method.
1) User sends email to helpdesk@email.com
2) User gets automatic email saying the email has been received
3) The task of this ticket assigned to a helpdesk support person
4) User gets email about the ticket has been asigned
5) Support person respond to the email and user gets reply
6) Once the resolution done the ticket will be closed
7) User will get email about ticket resolved and closed
All the above data has to be stored in a table which can be retrieved later period. Is this possible using flow, please shed light on this.
thanks,
babu
