web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro - Series II
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / pdf wont open in adobe...
Power Automate
Answered

pdf wont open in adobe if opened from link in email

(0) ShareShare
ReportReport
Posted on by ninjin 4

We are trialing one of the Microsoft purchase approval flows.

 

The flow itself works fine but because we are working with PDF we want to open the approved documents using adobe.

 

If we open the document using the link in the email it opens in a web browser so we can’t sign the document using adobe.

 

If we open it directly from SharePoint it’s fine, any ideas?

Categories:
Using flows
I have the same question (0)
  • DamoBird365 Profile Picture
    DamoBird365 8,942 Microsoft Employee on at

    Hey @ninjin 

    Assuming it's Outlook Desktop Client?  Or is it web client?

     

    If it's desktop client, just wonder if it is worth you looking at default apps by file type?  If you go to settings, followed by default apps, at the bottom of the page there is default apps by file type.  Windows will be following this route when you open a file from Outlook Desktop Client and so I guess you need to change the default to the reader.

     

    DamoBird365_0-1616006580582.png

     

    Obviously if it's outlook on the web, let me know and I will get my thinking hat on!

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien

    P.S. take a look at my new blog here

  • ninjin Profile Picture
    ninjin 4 on at

    Hi Damien,

    it's the desktop client, and the default apps by file type is already set.

    It's just if the link in the email is opened it opens with Edge or Firefox and not adobe.

    It its opeed directly from the sharepoint folder it uses adobe?

     

  • Verified answer
    DamoBird365 Profile Picture
    DamoBird365 8,942 Microsoft Employee on at

    Hi @ninjin 

     

    Did you get a solution?  I think this might be of use....

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien

    P.S. take a look at my new blog here

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro - Series II

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Vish WR Profile Picture

Vish WR 382

#2
Valantis Profile Picture

Valantis 370

#3
David_MA Profile Picture

David_MA 300 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Known issue with browser automation in Power Automate for Desktop on Google Chrome 146 and 147
Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans