Unanswered

Integration Outlook and jira via Power Automate

(2) Share

Report

Posted on by douglas07

Hello everyone!

I'm trying to integrate outlook with the Jira platform, in this case when I receive an email in outlook I create an item in some jira board using the email subject as a filter. for that I'm using Power Automate. When I add one of Jira's frames everything goes well, but for all the others the error below appears.

The dynamic operation request for the 'ListIssueTypesFields' API operation 'jira' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Field 'reporter' of type 'user' is not supported. Please see connector documentation for more info.", "source": "brazil -001.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "cb12e18f- b304-4d40-badb-7ff521524595" } }

The strangest thing is that the framework that is enabled is practically a copy of one that is not.

I would like to know how to solve this problem please.

Thank you very much in advance.

Att,

Douglas

Categories:

Using flows

I have the same question (0)

All responses (12)

Answers (0)

KC0587 6 on at

Like (2)

Report

Got the same issue 😞

Was this reply helpful? Yes No
MarkMc 6 on at

Like (2)

Report

same here

Was this reply helpful? Yes No
Community Power Pla... on at

Like (2)

Report

Same issue here

Was this reply helpful? Yes No
santtu 7 on at

Like (0)

Report

I have this issue too so the feature seems to be broken. Is there a workaround?

Was this reply helpful? Yes No
MissyLLane 14 on at

Like (0)

Report

Me too, any updates on this?

Was this reply helpful? Yes No
Community Power Pla... on at

Like (2)

Report

The fix is.

Go into Jira
Settings cog in the top right - Select Issues
In the left hand pane, under fields choose field configuration.
Find the field configuration for the issue type you are trying to map to.
****502, "message": "Field 'reporter' of type 'user' is not supported***** This means the reporter field is mandatory - make this optional.
Re-test flow

Was this reply helpful? Yes No
euphoric_guava 8 on at

Like (0)

Report

Anyone got this fixed?

Was this reply helpful? Yes No
euphoric_guava 8 on at

Like (0)

Report

I need the help badly.

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

What error are you getting?

Was this reply helpful? Yes No
euphoric_guava 8 on at

Like (0)

Report

The dynamic operation request to API 'jira' operation 'ListIssueTypesFields' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Unable to parse Jira configuration. 'issuetypes' are empty.", "source": "europe-002.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "d49b63dc-3062-49af-94ac-7b539550970d" } }

This is the error i'm getting.

Was this reply helpful? Yes No