Power Platform Community Forum Thread Details

I have a Call Queue with a Teams phone number that I want to be called and a message read whenever a new email comes in. I know how to trigger the flow when the new email arrives but I can not find anyway to call a phone number via Power Automate Workflows. Is there any way to call a phone number in a workflow?

Categories:

Building flows

Hi,

I'm using Twilio to send SMS text msgs but will also work for phone calls. Here's a brief summary.

Use Twilio to Make a Phone Call

Twilio is a cloud communication platform that can make phone calls and send SMS messages. You can use Twilio's integration with Power Automate to achieve your goal.

Steps:

Create a Twilio Account:
- Sign up at Twilio.
- Obtain a Twilio phone number.
Create a Power Automate Workflow:
- Add a trigger, e.g., When a new email arrives.
- Add an HTTP action or use the Twilio connector:
  - Method: POST
  - URL: https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Calls.json
  - Headers: Include Authorization with your Twilio Account SID and Auth Token.
  - Body:

{
"To": "+1234567890", // Phone number to call
"From": "+0987654321", // Your Twilio number
"Url": "http://twimlets.com/echo?Twiml=<Response><Say>New email received!</Say></Response>"
}