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Call a Teams Phone Number When a New Email Arrives

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I have a Call Queue with a Teams phone number that I want to be called and a message read whenever a new email comes in. I know how to trigger the flow when the new email arrives but I can not find anyway to call a phone number via Power Automate Workflows. Is there any way to call a phone number in a workflow?
  • trice602 Profile Picture
    trice602 11,643 on at
    Call a Teams Phone Number When a New Email Arrives
    Hi,
     
    I'm using Twilio to send SMS text msgs but will also work for phone calls.  Here's a brief summary.
     

    Use Twilio to Make a Phone Call

    Twilio is a cloud communication platform that can make phone calls and send SMS messages. You can use Twilio's integration with Power Automate to achieve your goal.

    Steps:

    1. Create a Twilio Account:

      • Sign up at Twilio.
      • Obtain a Twilio phone number.
    2. Create a Power Automate Workflow:

      • Add a trigger, e.g., When a new email arrives.
      • Add an HTTP action or use the Twilio connector:
        • Method: POST
        • URL: https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Calls.json
        • Headers: Include Authorization with your Twilio Account SID and Auth Token.
        • Body:
    {
      "To": "+1234567890", // Phone number to call
      "From": "+0987654321", // Your Twilio number
      "Url": "http://twimlets.com/echo?Twiml=<Response><Say>New email received!</Say></Response>"
    }

    1. Test the Workflow:

      • Trigger the flow by sending an email to the monitored inbox.
     

    ------------------------------------------------

     

     

    ⭐ If this was helpful, please like and mark as a verified answer to help others find this too!

     

     

    Always glad to help! 💯💯💯💯💯

     

    Tom

     

    Follow me on LinkedIn - Thomas Rice, PMP | LinkedIn

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