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After free premium trial, I can't use free version or any other feature.

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Posted on by EmirandaAOT

My 90 days premium trial expired but I can't go back to even to use the regular Power Automate. Every tab I click shows the same screen, I already clicked on Request license and it says the trial has been extended but it keeps showing the same screen.

Any solution for this? At first I thought I had to give it a couple of days but it has not changed. My free flows are still working

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trice602 15,404 Super User 2025 Season 2 on at

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Hi,

Sorry to hear that. Here's my four best options I recommend:

Verify Your Current License:

Go to the Power Automate portal.
Click on Settings (gear icon) > View My Licenses.
Ensure that you have at least the Power Automate Free license assigned. If not, you might need to assign it.
If you have admin access, go to the Microsoft 365 Admin Center > Users > Active Users.
Find your account and check under Licenses and Apps to confirm if the Power Automate license is active and showing as extended.
Revoke and Reassign License (if admin access is available)
Remove the Power Automate Plan 2 license (or trial) and then reassign the standard Power Automate license available in your Microsoft 365 plan.
You may need to log out and log back in for changes to take effect.

Clear Browser Cache:

Outdated cache can cause display issues. Clear your browser's cache and cookies, then restart the browser.

Use an Incognito/Private Browsing Window:

Open an incognito/private browsing window and navigate to the Power Automate portal.

Sign in with your Microsoft account to see if the issue persists.

Check for Active Trials:

If you've initiated multiple trials or extensions, there might be conflicts. In the Power Automate portal, go to Settings > View My Licenses to see if any trial licenses are still active.

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EmirandaAOT 13 on at

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Apparently, it was a bug that lasted several days. Thanks anyway!

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