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Permission issues when sending email in Flow

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Posted on by Nathan_M

I've created a Form for submitting user information, and added a flow to send the responses in an email to our helpdesk. In the "From (Send As)" section, I've chosen for it to be the Form Responder's Email. However, in order for the emails to go through, Send on Behalf and Send As permissions are needed on for each respondent.

Is there a way to allow anyone filling the form to send, or do the permissions have to be set for each person? Ideally, anybody who has access to the Form should be able to submit data. I feel like I'm missing something really obvious here.

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Nathan_M 4 on at

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Re: Permission issues when sending email in Flow

Using email notifications instead of a Send an Email v2 worked perfect, without any fiddling with mailbox permissions. I was able to dynamically CC the respondent so they are added to the email chain as well. Thanks!
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ScottShearer 25,208 Most Valuable Professional on at

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Re: Permission issues when sending email in Flow

@Nathan_M

In order to have send as permission delegated to you for all users, either each user would need you to grant that permission or an Office 365 admin would need to run a script to set those permissions.

As an alternative, consider sending from a shared mailbox (for which you have permissions) or use a send email notifications action (which will be sent from "Power Automate or Flow"). Consider putting the users name in the subject line.