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Power Platform Community / Forums / Power Apps / Users Won't Connect to...
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Users Won't Connect to New Version of Published App

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Posted on by 41
I have published a new application version inside Power Apps. Usually all users are able to connect to this new version, after they click the "refresh" button which appeared on the top right of their screen in their browser.
 
But from a few days ago, after I publish a new application version, the users' browsers won't show this "refresh" button anymore. Eventually they can't use the latest published application version inside Power Apps.
 
They have cleared their browser's cache, but still that button won't show.
 
So how to solve this?
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  • Suggested answer
    SebS Profile Picture
    4,569 Moderator on at
    Users Won't Connect to New Version of Published App
    If users don’t see the refresh banner after you publish a new version, try one of these:


    Force New Session (URL versioning)

    Append a version parameter to your app link — this forces Power Apps to load the latest manifest.

    Example (you need to create your own Link):


    https://apps.powerapps.com/play/appId=12345678-ABCD-9876-EFGH-1234567890AB?tenantId=00000000-1111-2222-3333-444444444444&v=20251106

    Each time you publish, update the v= value (e.g., v=20251107).

    Disable Cache Temporarily (for testing)

    You can bypass the Power Apps service worker cache by adding one of these parameters:

    https://apps.powerapps.com/play/appId=12345678-ABCD-9876-EFGH-1234567890AB?disableServiceWorker=true

    or

    https://apps.powerapps.com/play/appId=12345678-ABCD-9876-EFGH-1234567890AB?noCache=true

    This ensures the browser always loads the newest version directly from Power Apps.
     
    You can Try also add Button and place this code to OnSelect call it "Check For Updates"
     
    Launch(Set(_v, Text(Now(), "yyyymmddhhmmss"));
    Launch(
      "https://apps.powerapps.com/play/e/112976fa-1212-4e9f-994e-00bb954545469a0/a/e1c0b5fa-6676-4641-bd82-fb8c7252be9b" &
      "?tenantId=934fc9b4-634c-4de8-a977-2d46ad069bd9" &
      "&disableServiceWorker=true" &
      "&v=" & _v
    );


     
  • CU22080520-1 Profile Picture
    41 on at
    Users Won't Connect to New Version of Published App
    Thanks @SebS for your respond.
     
    About the first option (create your own link), how do I add the "v" variable?
    Is it manually in the browser's address bar or something to configure in Power Apps?
  • developerAJ Profile Picture
    4,628 on at
    Users Won't Connect to New Version of Published App
     
     
    Thanks for sharing this — learned something new!

    disableServiceWorker=true and noCache=true — that’s a great tip.
     
     
    By the way, I wrote a blog on Version Intelligence 🧭 🧭Power Apps: Version Intelligence | LinkedIn
    It might be worth a look; this is the approach I use to ensure users always access the live version.
  • SebS Profile Picture
    4,569 Moderator on at
    Users Won't Connect to New Version of Published App
    I think @ Solution provide same refresh approach V parameter just enforce refresh there is also SharePoint approach I used in past as well https://www.iammancat.dev/2022/12/enforcing-the-latest-version-of-your-power-app/

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