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Power Platform Community / Forums / Power Automate / trigger issues of when...
Power Automate
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trigger issues of when a new email arrives in a shared mailbox (v2)

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Hello.
I built a flow that triggers when an email arrives in a shared mailbox, and it meets a certain criteria the email will be exported and stored in a document library and will update the document properties.

 

The e-mails are generated by another system, which means that sometimes several e-mails arrive in the shared mailbox at the same time or minutes apart. Sometimes there is one minute difference, but the flow trigger picks up the new email instead of the last one. the flow does not run according to the order when the email arrives in shared mailbox.

 

On manual testing there's no issue encountered.

 

Considerations are as follows:
1. The connection for the trigger is my account with E5 license.
2. My account has been granted access permissions to the shared mailbox.
3. I have set the concurrency control to 1

Any insights as to what the problem might be? Thank you!

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