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Power Virtual Agent Price & Deployment model

Posted on by 2

Hi,

 

Kindly please provide the below details:

  • How much will be cost, will it be one license or all user needs to have it
    • Cost per Tenant & Sessions
    • Cost per User & Sessions
  • Deployment model 
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  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Power Virtual Agent Price & Deployment model

    @HarishwaranD ,

     

    I already heard about it, but I think that the limit is 1000 bots per tenant (it's very high).

    And you can see inside each bot. If you are using a lot of sessions, Microsoft will notify you to inform your billed sessions.

  • HarishwaranD Profile Picture
    HarishwaranD 2 on at
    Re: Power Virtual Agent Price & Deployment model

    Thanks Renato,

     

    How many Bots can be developed under a single Tenant?

    If multiple bots can be developed under a single tenant then how do we manage the bot sessions?

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Power Virtual Agent Price & Deployment model

    Hi @HarishwaranD ,

     

    Complementing the @MaryT0905  answer:

    • How much will be cost, will it be one license or all user needs to have it
      • Cost per Tenant & Sessions
        $1.000 per tenant/month
        2.000 sessions per month
        1 session is:
        • 60 minutes of conversation user and bot
        • 100 messages between user and bot
      • Cost per User & Sessions
        You don't need to pay the license for the user, the license is per tenant the same as the sessions.
    • Deployment model 
      The deployment is per bot, you can deploy inside Facebook, Microsoft Teams, Custom Website, and others, but if you will deploy inside the Private channel, you will pay the license inside this tool, which is not related to Power Virtual Agents license.

    I created the idea here (please, vote): https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Create-a-license-based-on-pay-per-use-Power-Virtual-Agents/idi-p/426130

  • Verified answer
    MaryT0905 Profile Picture
    MaryT0905 18 on at
    Re: Power Virtual Agent Price & Deployment model

    Here is an article that addresses some of your licensing questions

    https://docs.microsoft.com/en-us/power-virtual-agents/requirements-licensing

     

    Users for the bot don't need licensing, just the person to create and maintain.  As far as pricing goes, if I follow the instructions listed in the site for my personal office account it shows that the license to have a power virtual agent is $1000/month

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