Power Platform Community Forum Thread Details

Hi everyone, I'm working on configuring a Copilot agent that currently answers common questions about company policies using a dedicated knowledge base hosted on SharePoint.

Now, I need to extend the agent's capabilities to include four specific knowledge domains, each with its own standalone document serving as the knowledge base. For these domains, it's important that the agent responds only using information from the respective domain document, and not from the general policy knowledge base.

My initial thought was to create four distinct topics, each corresponding to one of these domains, and set up generative answers grounded in the specific document for that topic. This way, the Copilot would switch context depending on the question.

However, I'm wondering:

Is this the most effective approach? Other approach?

Should I consider using separate agents or a different kind of conditional routing?
Are there mechanisms to enforce strict source isolation for each domain in a shared agent?

Any insights, best practices, or architecture suggestions would be greatly appreciated.

Thanks in advance

Fabio

Categories:

Topic creation & management