GatewayTimeout on outlook "send email" => mail send twice

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Posted on by DB-10091421-0

I have a power automate that :

Filter a power BI on a specific site and export the report to pdf
Save the PDF on a sharepoint
Send the PDF by mail
(the automate do these 3 steps for each of my 15 sites)

The automate works fine but I had a bug : for one of the site, the mail was send twice. I checked this site and at the "send email" step, I had an error message saying "another tried has been made" and when I look at the detail I have a "GatewayTimeout" error message. Any idea on what it means ?

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ag484 4 on at

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Came across same problem, is there any resolution to it ?

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DB-10091421-0 22 on at

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Hello, Sorry I did not find any solution (and the bug did not occur again)

The only modification I did since then was to separate the automate into 2 automate : one to export/save the PDF and one to email it (this way I can check if the PDF are ok before sending them all)

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ag484 4 on at

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I was able to fix this. In my case the email address in CC was incorrect hence that error was coming. It resolved moment email address was fixed.

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