Hi @mdenn ,
Let's go with couple of steps ensuring things are in place:
1. When you created a JS (web-resource) -> Save and Publish customization.
2. Where are you applying the JS?
A) Ribbon Button -> ensure you applied proper function name and library passed (Recommended: Use Ribbon WorkBench)
B) If on Form -> ensure the JS library is added on Form and enable the JS action called with exact function Name.
3. Once everything is set, publish once and refresh entire browser 4-5 times just to ensure you have latest customization on your App.
4. Now, ensure your Custom Page is added to the App/Site-App that you are using in JS.
5. Once everything is published, do a test now and check.
Hope this helps