Power Platform Community Forum Thread Details

Hi there,

I have a flow set up attached to power apps, that should be sending email, also adjusting a SP list item, and I am seeing random failures related to token lifetime. I'm familiar with token lifetime limitations and connectors, and all my connectors seem to be connected with no issues. The flow will run 9/10 time with no errors and seems to fail with the below error only sometimes.. my company wants to roll out this power app for wide scale use but I'm having doubts about reccomending this due to the below error occuring 10% of the time . What can I do to resolve this? I'll gladly provide any additional details if anyone has questions. I've been googling around and found a couple other related articles but haven't found any consistent answers..

Thanks for your expertise.

Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and office365 is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: aadcertificate. Correlation Id=0747ef2f-42f2-4fa1-9435-30a13294ea8a, UTC TimeStamp=10/1/2024 4:35:22 PM, Error: Failed to acquire token from AAD: {"error":"invalid_grant","error_description":"AADSTS700082: The refresh token has expired due to inactivity. The token was issued on 2024-06-18T14:01:19.5053395Z and was inactive for 90.00:00:00. Trace ID: 184d794c-64d8-41a3-85a0-c41c08585400 Correlation ID: 73b1ca97-76d3-4fca-aa0b-4946cb4fe0bd Timestamp: 2024-10-01 16:35:22Z","error_codes":[700082],"timestamp":"2024-10-01 16:35:22Z","trace_id":"184d794c-64d8-41a3-85a0-c41c08585400","correlation_id":"73b1ca97-76d3-4fca-aa0b-4946cb4fe0bd","error_uri":"https://login.windows.net/error?code=700082"}']