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Hi guys!
We are using an out of the box hierarchical relationship between Accounts and Orders, to show Orders that are related to child Accounts (e.g. a "Master Account" has multiple child Accounts, and these child Accounts have Orders; we are showing these bottom-level Orders on Master Accounts).We succeeded in supporting this functionality in two ways already:1. Out of the box "Associated Records" view with "Include related" set to "on"2. A custom view with a plugin activated on Retrieve Multiple that is programmatically filled with appropriate recordsWith both of these methods we succeeded in showing the appropriate records in the subgrid, but we are getting no data in the chart. Screenshots of the charts and subgrids are provided.We need help in determining what is the cause of this issue and how can we manage to support this functionality?
This is interesting. Have you tried setting up this entity as a Virtual Entity instead?
To all interested parties,we got on a call with MS support regarding these issues. The conclusions are:1. The ootb charts do not work with the "Include Related" logic (obviously)2. Apparently the charting engine somehow bypasses the registered plugins (at least the custom ones). As far as we could see, a request was sent to some "old" SOAP endpoint
Thanks for the suggestion!
Using VE seems a bit to "heavy" for something that we consider should be an ootb feature. We will probably default to Power BI for this.
Just trying for test purpose!
Under review
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