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Power Platform Community / Forums / Power Automate / Send an email with opt...
Power Automate
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Send an email with options timing out

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Posted on by 557

Hello,


I have a flow that send an email with options and if the selected option on that email is "Completed" then update the SharePoint list to completed.  HOwever, some of my users are going directly into the SP list and updating to Completed and not using the email route, which then cause the flow to time out (essentially because it's waiting for the selected option).  Does anyone have any suggestions to avoid the timeout? pa.png

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  • Verified answer
    ManishSolanki Profile Picture
    15,091 Super User 2025 Season 2 on at

    Hi @joel914823 

     

    You could handle the time out of an action by setting 'configure run after' option. One possibility is to terminate the flow when send an email time out. Here is an example:

     

    After "Send an email" action, add terminate action and set 'Cancelled' in the status property:

    ManishSolanki_0-1701140219017.png

    To set configure run after setting for terminate action, click on ellipses menu(...) & select "Configure run after" from sub menu:

    ManishSolanki_2-1701140410887.png

    Check "has timed out" option only & press done to save the changes:

    ManishSolanki_3-1701140469554.png

     

    Similarly, set the configure run after setting for Condition action as shown below:

    ManishSolanki_4-1701140560698.png

    For condition action, we need to check "is skipped" option as shown below:

    ManishSolanki_5-1701140607097.png

    When you set the configure after setting for those actions, the flow would not abort on time out but will be cancelled due to terminate action.

     

    If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

     

    Thanks

  • joel914823 Profile Picture
    557 on at

    Thank you @ManishSolanki   This worked 🙂

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