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Power Platform Community / Forums / Power Apps / Duplicate Email Issue
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Duplicate Email Issue

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Posted on by 10

Hello community,

 

I am very new to power automate and looking forward to mastering this tool but in the meantime, I could use some help.

 

I created a rule that sends a email when a email is received to few mailbox.  Long story short, it needs to be a notification (and not a forward) and it needs to run a specific time. My flow works perfectly fine if a email is receive during a specific time, the issue I am seeing is when the rule is enabled it sends a notification for all unread message (and multiple of it).  what i have seen, 8 unread messages turn in 20+ notification and another 10+ 5 minutes later.  So looking at some logic to stop duplicate emails to be sent.

 

Next, I want to reduce the number of emails by combining emails in a certain amount of time.

 

Thank you in advance,

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  • Sickle-Cell Profile Picture
    600 Super User 2024 Season 1 on at

    Hi,

     

    Do you have additional flows set up with similar triggers? That can sometimes cause repetiton glitches.

     

    You mention wanting to cut down on the number of emails - one way to solve this would be to use two separate flows. One to collect information about emails that come in and temporarily store them in a list, then one to periodically check the list, collate them into a notification, then wipe the list. Is that something you'd consider?

  • JMBastien Profile Picture
    10 on at

    Thank you Ali_SZ_365

    1 and 2 are good on my side

     

    Working on 3. So I initialized an array and populating the array with the messageID.  Apply to each isn't working as it can't a output from When a new email arrives. 

    JMBastien_0-1699380709260.png

    Basic question... what woutput should I use to gain access to the messageID so I can load it in my array

  • JMBastien Profile Picture
    10 on at

    Hello Ali_SZ_365.

     

    Great steps, but for me to accept this as a solution, can you confirm how you would do 2 (Get the email ID)?  This is the one I am struggling with from a practical point of view. 

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