Comments on email with options

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Posted on by PuristII808

Good Day all

I have a questiom that I am almost sure I have the answer to.

I am working on a approval process but because the approvals have to go to different ppl at different times it is better to use the Email with options step.

a request that I have is to add a comment from the responder.

Is there a way that when a certain option is selected the is a pop up or something where the responder can add a comment before the response is sent?

Thank you

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SudeepGhatakNZ 14,394 Most Valuable Professional on at

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I think you are better off using the Approval action instead of Email with options. The feature to respond with comments is built in. You can also set custom Approve/Reject options in your Approval flow.

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PuristII808 86 on at

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Good Day Sudeep
thank you for the reply.. I would also prefer the Approval action, but the approvers doesn't like the look of that and prefers the email with options.
They'll have to accept that it will not work as expected and we can just carry on as I have built it.

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