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Preventing a flow to execute on the same item/email

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Posted on by kush_ks

Hello,

I have set up a flow on my team's shared mailbox. Whenever an email is sent to a particular DL, it triggers the flow - to create a Jira request. This unique value in the email is the 'Subject line'. Which will be different anytime a new email is sent to this DL. However subsequent replies to the original email with the same subject also trigger the flow. How can I avoid/restrict a flow to only trigger once based on the subject line?

Hope my question is clear.

Thank you and I am looking forward to the flow community in helping me understand a better way to build this flow.

Regards,

Kush_ks

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v-xiaochen-msft on at

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Re: Preventing a flow to execute on the same item/email

Hi @kush_ks ,

Flow trigger has a setting called Trigger Condition and please try to add a condtion.

https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/Power-Automate-Trigger-Conditions-made-EASY/ba-p/441348

The output of the initial message and the reply message may be somewhat different.

Best Regards,

Wearsky

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kush_ks 2 on at

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Re: Preventing a flow to execute on the same item/email

Hello @v-xiaochen-msft ,

I don't think I am clear about this. I tried doing the above and am unable to set it up. I was also thinking perhaps I could make use of 'message ID' which is unique and the subsequent replies contain the original message ID which perhaps I can apply a step to look for and omit if it contains the same message ID.

Thanks.

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VictorIvanidze 12,851 on at

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Re: Preventing a flow to execute on the same item/email

Hi @kush_ks,
try to use ConversationID. Note to retrieve it you have to execute a GRAPH request.

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