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Posted on by CU25041326-0

Test connection failed. Details: Unauthorized clientRequestId: ea23f21c-12db-7f24-fc3c-3352618f6345 serviceRequestId: c0c1f35b-d88a-40f8-cd63-c49a853579f4

I'm trying to connect a Power Automate flow about an email arriving in outlook, and when I try to sign in to the Outlook connectivity flow, I receive this error message.

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Ellis Karim 11,990 Super User 2026 Season 1 on at

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We need more details to help you! Please share a screenshot of your flow, showing the configured actions. If there’s an error, tell us which action failed and include the error message. This will help us understand the issue and provide a solution faster. Thank you!

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CU25041326-0 7 on at

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Thanks Ellis,

I actually ended up resolving the issue. The outlook address wasn't a business account, so the proper selection was (V2) and not (V3).

Have a nice day!

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Michael E. Gernaey 53,969 Moderator on at

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Hi

Just tiny feedback. this is why its important to always show what you have on the screen. Think of trying to explain a painting to someone.

Screen shots and inputs etc will always get you faster / better answers.

Thanks!!!!!!!

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