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Start & wait for approval email

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Posted on by PeterB2

I am creating a flow which sends a mail to a primary & secondary approver. The "details" section and even the "item link" appear as a picture within the mail, so the approver , for example, cannot click on the link. Is there anyway around this please ? Thanks

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Hardesh15 7,087 Super User 2024 Season 1 on at

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@PeterB2

I have tested this and found no problem.
Can you please share screen of your flow?

Thanks
Hardesh
ScottShearer 25,331 Most Valuable Professional on at

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@PeterB2

Is this an issue for all approvers of just one of them? How are they accessing their email? Not all email clients can deal with the approval emails. If they are using the Outlook desktop client, make sure that they are using the most current version.
PeterB2 30 on at

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Hi, Thanks both for your feedback. I would like to do some screen shots, by posting in this section, to help you understand the issue , but I get the message below :
(Sorry new to this).

Correct the highlighted errors and try again.
Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.
Hardesh15 7,087 Super User 2024 Season 1 on at

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@PeterB2

we need more information to solve your problem. Can you share more information?

Thanks
Hardesh
PeterB2 30 on at

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I am using the flow for purchase requisition approval. At the end of the "start & wait for an approval" process I have added a link.
When the first approver receives an email for approval, the link ( like the rest of the message ) is an image and can't be selected. Please advise if it is possible to have either the whole message ( or just the link ) as a normal mail rather than an image. Thanks again for your help