Create File in SharePoint - Root Folder is not found Error

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Posted on by chinda

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Hello,

I have an automation that is supposed to create files and is showing an error message. Please find the automation flow, the folder pathway, and the error message attached (note: certain parts blacked out for client confidentiality - but know that both pathways are identical).

The following message shows under 'Error Details':

Root folder is not found.
clientRequestId: ba9b8130-52e7-4fd9-829a-5d4fecb1d4ca
serviceRequestId: ba9b8130-52e7-4fd9-829a-5d4fecb1d4ca

What do I need to change? Looking for advice.

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Building flows

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Sundeep_Malik 6,484 on at

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Hey @chinda .
I dont think you providing the folder id yourself is the correct technique.
Just make a new folder every time. The ID you get after adding the new folder action, use that ID to create file. I think because you are giving it your defined ID is giving you an error.

I hope this helps. Any doubts you can reply.

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chinda 126 on at

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I am a bit confused, so instead of providing the FolderID in the 'Id' portion of Get attachments, what would I do instead?

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Sundeep_Malik 6,484 on at

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Maybe Identifier....

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chinda 126 on at

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The error details says my issue is that the Root Folder is not found, so I do not think that would help to change it.

Do you know how else I could fix it? Both folder orders are the same.

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v-yujincui-msft on at

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Hi @chinda ,

Maybe you could try to replace 'Documents' in 'Create file' Action with 'Shared Documents'.

Best Regards,

Charlie Choi

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joelbicoypro 20 on at

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Document Library permission was the cause in my case, since i was trying to share the automation with an external/guest user:

reference: https://techcommunity.microsoft.com/t5/sharepoint/external-user-access-to-the-sharepoint-online-library-howto/m-p/2109580

To give an external user access to an entire SharePoint online library requires the following:
URL of the library that needs to be shared
Email address of the external user
Then you need to
For the 365 tenant check Azure active directory, to see if the external user already has a Guest account (if you can't do the following steps, you can share just one file from the library with the user, have them view it, and this creates the Azure account, once they've done it).
go here
https://aad.portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/MsGraphUsers
search for external user email address
if the user doesn't exist then click the "new guest user"
choose invite user
the external user will get an email, they have to click the "Accept invitation" link at the bottom
in Azure AD you'll see that their account now says "invitation accepted" = Yes
I ask the user to let me know that they've been redirected to myapplications.microsoft.com
Now that the account exists you can share the library with it
Go to the library URL , click the cog, click Library settings link
click "Permissions for this document library"
click "Grant permissions"
click "invite people", enter the external user's email address, it should then resolve to the first name lastname from Azure AD
click "show options"
select the options you need this user to have
click Share
The user will get another email, that has a link to the library and they should have access.

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