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Calling Actions from Copilot Studio

Adding a variable to conversation start

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Really happy to see that the new bot experience added a conversation starting action without the user needing to type something first.

I want to add the username in the greeting but haven't managed to get that information.

When I call an action before the message I need to set an id for the flow action. But the available variables don't show the name or id of the user. I can create a new variable with the name after the greeting but that defeats its purpose imo.




  • alaabitar Profile Picture
    alaabitar 83 on at
    Re: Adding a variable to conversation start

    Hello @boby305 

    For this you would need to enable authentications in the security settings of your bot.

    Here is an article to guide you through


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