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Power Platform Community / Forums / Power Automate / How do I return the te...
Power Automate
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How do I return the text string instead of GUID for 'Potential Customer' and 'Owner' from a quote?

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Posted on by 9

I am new to Power Automate so I appreciate there may be a simple fix for this.

 

I'm setting up a workflow that emails the owner of a quote if it hasn't been modified for two weeks.  I've created the flow and it runs smoothly and sends the email at the end.  The issue is, it is returning the GUID for 'Potential Customer' and 'Owner', whereas I need it to show the text.

 

Here is my flow:

 

Furious_Mustard_0-1602167077626.png

Furious_Mustard_0-1602167296774.png

 

Can anybody advise what I need to do to return a text string for the 'Potential Customer' and 'Owner' fields?

 

Thanks in advance.

 

 

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  • fchopo Profile Picture
    8,003 Moderator on at

    Hello @Furious_Mustard 

    You could get the owner data using the "Get User Profile (V2) action, using its id as a parameter:

    getuser.png

     

    For the customer, you should search for its data using the "list records" action (using the Customers entity) and using an OData filter expression:

    _ownerid_ eq item()?['owner_id_value']

     

    Hope it helps!

    Ferran

     

  • AI123456789 Profile Picture
    9 on at

    Thanks very much for your help however that has gone completely over my head.  I'm new to this so don't understand by what you mean by 'using its ID as a parameter'.  Which ID? Does this mean I can't set it up unless I manually enter in a GUID to the flow?

     

    And regarding the list records action, should this go below or above the current list records action based on the screenshot in my initial post?  I've tried what you've said and it keeps failing.  

     

    Should the OData filter expression go into the Filter Query input?

     

  • Verified answer
    AI123456789 Profile Picture
    9 on at

    Please ignore the above, I have now solved the issue

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