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SLA - Sharepoint List

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Posted on by Pconstantino1

Hi everyone, I hope you're doing well !

Does anyone know any flow that works on a sharepoint list that contains SLA with calendar days? And some being paused on weekends and starting again on Monday. I'll give you an example. Item created -> Date Created and the SLA starts counting from 2 days to low level, for example. When the working day ends, the same for counting and starting only on the next day and the same for weekends.

Thank you very much.

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Hardesh15 7,087 Super User 2024 Season 1 on at

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@Pconstantino1 So do you want to restart SLA date for existing items or new items only?

Please 'Thumbs Up' the posts that helped you and 'Accept as Solution' if my post answered your question.

@Hardesh /Gopenly.in

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Pconstantino1 2 on at

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@Hardesh15

New items...

For example: Item Created: 2023/01/19 at 11:00AM Low level SLA: 2 days from its creation.
When it reaches 18:00 it stops counting. The same starts from 08:30PM. When it reaches the time of 2 days after creation, another flow is triggered to alert that it has been overflowed.

Could I explain better?

Thank you very much

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