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Business Central - Purchase Order Approval Flow Template not working

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Hello,

I've set up the out-of-the-box Purchase Order Approval flow exactly as I've seen done in videos - all I've done is fill in the environment name, company name, and e-mail addresses. The approval user setup in Business Central is configured correctly, the Purchaser Code is on the document, etc. However, when I click 'send for approval' on the PO, I get no automated e-mail, nor does the Flow seem to recognize that something has happened. I don't get an error - it simply does not register. I've confirmed that the flow is enabled in Business Central, so I'm at a loss as to why it won't work. I've attached pictures of my flow below.

Could someone advise? Thanks so much. Approval Question 1.png Approval Question 2.png Approval Question 3.png

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ChristianAbata 8,951 Most Valuable Professional on at

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please could you try in the aprroval asigned to, just wirting the email, not using the autocomplete sugestion, just please write the email an at the end dont forget to add ;

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Jcook 7,781 Most Valuable Professional on at

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Hello @Anonymous,

You will have to either:
- Add a ‘Wait for approval’ action
Or
- Switch from using ‘Start an approval’ to ‘Start and wait for an approval’

Additionally after you have done one of the following changes, you may need to switch Responses in your of condition to Outcome

—Josh
If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others

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v-alzhan-msft on at

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Hi @Anonymous ,

Please take a try with @Jcook and @ChristianAbata 's suggestion.

Best regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Community Power Pla... on at

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Hello,

It turns out it was working, but the approval e-mail took several hours to arrive all at once. Odd.

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Community Power Pla... on at

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Hi,
I am following the same process but it only goes to No branch even after approving the request from email.
Can you help me understand why is it only going in one branch that is "No"

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