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Testing New CRM UI and Issues with Power Automate

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Posted on by 166

We are testing out the new CRM UI in a test/sandbox environment to make sure nothing isn't affected. A UI shouldn't affect the API, but we are still testing.

At any rate, I have two Power Automate environments showing up since we made the CRM sandbox environment:

  • The production called "Company Name"
  • The sandbox called "Company Name (sandbox2020test)"

I copied a Flow from the Production environment, and imported it into the Sandbox. Rebuilt the connections (which didn't give me a choice of environment to select), etc...

When I go into the imported Flow, and look at the trigger Organization name, I do not see one for the Sandbox even though I'm in the Sandbox environment. I just see "Company Name".

The trigger is "When a record is created" in Dynamics 365. I got to the Sandbox, create a record, and eventually the Flow is triggered. However, it is not updating the necessary fields in the Sandbox. It is updating the Production environment.

I think this has to do with the Organization Name in the trigger, but again, it does not show a "Company Name (sandbox2020test)" to select.

How do I fix this so I can accurately test before making the migration?

  • Re: Testing New CRM UI and Issues with Power Automate

    Hi @ishraqiyun77 ,

     

    Glad that your issue has resolved.

     

    Best regards,

    Alice       

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Verified answer
    ishraqiyun77 Profile Picture
    ishraqiyun77 166 on at
    Re: Testing New CRM UI and Issues with Power Automate

    Well, we ended up making a new "sandbox" environment for CRM. Now it is showing up for triggers. Not sure why or what changed, but the issue is resolved for now.

  • ishraqiyun77 Profile Picture
    ishraqiyun77 166 on at
    Re: Testing New CRM UI and Issues with Power Automate

    No, it does not show up.

    This is what I see. Checked all organizations and nothing shows up for this sandbox2020test

    Screen Shot 2020-02-07 at 8.26.00 AM.png

  • Re: Testing New CRM UI and Issues with Power Automate

    Hi @ishraqiyun77 ,

     

    Could you please take a try to delete the trigger and then re-add it to see if the organization could be selected?

     

    Best Regards,

    Alice

     

    Community Support Team _ Alice Zhang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

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